DSUSB2+Nebulosity3+Canon 350D

Questions about hardware and software not obtained from Shoestring Astronomy, but related to our products
Post Reply
Nes
Posts: 1
Joined: Mon Apr 01, 2013 2:26 pm
Anti-spam question: Astronomy

DSUSB2+Nebulosity3+Canon 350D

Post by Nes » Tue Apr 02, 2013 1:32 pm

Hi all,
I need some help. I have a DSUSB2 adapter and a Canon 350D. I installed the DSLR Shutter and the DSLR Check and everything works fine. So I bought Nebulosity 3 software but this is not able to recognize the camera. ALso backyardEOS did not recognize my hardware.
I used XP, Windows8 and tried with a virtual Windows 7 machine. Always ok with dlsr shutter but not with other 2 software. It's a drivers issue?
Anyone else with my problem?
Thank you for your support.

dpanderson
Site Admin
Posts: 1047
Joined: Fri Apr 28, 2006 1:34 pm
Location: central Iowa
Contact:

Re: DSUSB2+Nebulosity3+Canon 350D

Post by dpanderson » Tue Apr 02, 2013 5:42 pm

Since the DSUSB2 works with DSLR Shutter, I don't think the problem is at our end. It sounds like the camera driver or something with Nebulosity. Stark Labs should be able to help you with this. They have several help options as shown at:
http://www.stark-labs.com/help/help.html
Doug Anderson
Shoestring Astronomy
http://www.ShoestringAstronomy.com

Post Reply