Hi, I have not been successful getting windows 10 to recognize the FCUSB box. Do you have any instructions for Windows 10? It works fine on XP. I have tried updating the HID driver with no success. The driver messages indicate that it was not able to migrate.
Thanks
Focusmaster Windows 10 Drivers
Re: Focusmaster Windows 10 Drivers
As an update, Windows 10 is running on a Microsoft surface 4, it has about 20 HID's setup by default.
-
- Site Admin
- Posts: 1049
- Joined: Fri Apr 28, 2006 1:34 pm
- Location: central Iowa
- Contact:
Re: Focusmaster Windows 10 Drivers
We have many customers running on Windows 10 without trouble, so there must be something unique about your setup that is causing the issue. The FCUSB will ask that it is provided with 100mA of supply current from the USB port, so I am wondering if perhaps the Surface is not capable of providing this since it is probably designed to be a low power product. The focuser might need this much current, so that is why it is demanded from the port. You might see if your Surface has at least one port that can provide 100mA. You might also try a non-Surface device that is running Windows 10. Another option is to try running through a powered USB hub to see if that makes a difference.
This is just conjecture on my part at this time, so it might take trying a few options to see if we can find a successful combination.
This is just conjecture on my part at this time, so it might take trying a few options to see if we can find a successful combination.
Re: Focusmaster Windows 10 Drivers
Ok, i tried another desktop computer, same issue. Both were usb3. Pluged in a wired usb2 hub to the usb3 and the focusmaster and we blew out Q4 on the focusmaster. That didn't work out very well.
-
- Site Admin
- Posts: 1049
- Joined: Fri Apr 28, 2006 1:34 pm
- Location: central Iowa
- Contact:
Re: Focusmaster Windows 10 Drivers
USB3 is backward compatible with earlier USB revisions. I don't think that should have any effect.
Q4 on the Focusmaster or the FCUSB?
Q4 on the Focusmaster or the FCUSB?