FocusPal Error (Win7 64 bit)

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Astrogeek63
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FocusPal Error (Win7 64 bit)

Post by Astrogeek63 » Sat Feb 06, 2016 11:21 am

I have installed FCUSB with no errors but when I try to run FocusPal I get the following error dialog:

System error &H80004023 (-2147467229). A Microsoft software installer error was encountered.

This error occurs on my 64 it Dell Precision M6300 laptop with Win 7 OS. I have used it on my Dell Latitude D620 with WinXP with no problems for a while now so I know that it works fine. Is FocusPal compatible with 64 bit systems?

Thanks
Calvin

dpanderson
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Re: FocusPal Error (Win7 64 bit)

Post by dpanderson » Sat Feb 06, 2016 12:25 pm

I have FocusPal running on a 64-bit machine without issue. I have not heard of anyone having this error before. The only thing I can suggest is uninstall, reinstall, reboot, and see if that helps.
Doug Anderson
Shoestring Astronomy
http://www.ShoestringAstronomy.com

Astrogeek63
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Re: FocusPal Error (Win7 64 bit)

Post by Astrogeek63 » Sat Feb 06, 2016 10:43 pm

Thanks Doug. I did what you suggested and I get the same error. I'll figure it out eventually.

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