Shoestring Astronomy Support

I tried to update both the usb drivers and the FTDI in 'device manager with no luck- all were current. Then I tried all three usb ports on the laptop (had already but..) then I even tried going thru a powered usb hub and moved it's plug to all three ports on the laptop. Nothing.

Hi, Due to my results I got from plugging in my DSUSB2 I understand this isn't your problem. I was hoping you might offer some ideas as to what else I might attempt in trying to get these items to communicate. I have a Acer laptop I just restored to factory settings w/Win7 installed I have a telesco...